NorthStar Business Academy Inc. respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our business-academy services. This Privacy Policy explains how we handle personal information in accordance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.
1. Introduction and Company Information
This Privacy Policy applies to personal information collected by NorthStar Business Academy Inc. in connection with our educational, training, advisory, administrative, marketing, and website-related activities.
NorthStar Business Academy Inc.
4100 Steeles Avenue West, Suite 209
Vaughan, ON L4L 4V3
Canada
Email: [email protected]
Phone: +1 (416) 782-5946
For the purposes of applicable privacy laws, NorthStar Business Academy Inc. is responsible for personal information under its control.
2. Data Collection and Processing
We may collect personal information directly from you, automatically through our website and digital services, and from third parties where permitted by law. The types of personal information we may collect include:
- Identification and contact information, such as name, address, email address, and telephone number;
- Account and registration details, such as login credentials, course enrollment information, and communication preferences;
- Educational and professional information, including program interest, training history, business background, and learning progress;
- Payment and billing information, including transaction details and invoicing records;
- Technical and usage data, such as IP address, browser type, device identifiers, pages viewed, and interaction data collected through cookies or similar technologies;
- Communications you send to us, including inquiries, feedback, support requests, and survey responses;
- Any other information you choose to provide to us in connection with our services.
We may process personal information through activities such as collection, use, disclosure, storage, organization, analysis, and deletion, as required to provide our services and manage our operations.
3. Purpose of Data Processing
NorthStar Business Academy Inc. collects, uses, and discloses personal information for purposes that are reasonable and appropriate in the circumstances, including to:
- Provide educational, training, coaching, consulting, and related business-academy services;
- Register participants, manage enrollments, and administer courses, workshops, and programs;
- Communicate with you regarding services, schedules, updates, notices, and support;
- Process payments, issue receipts, maintain accounting records, and prevent fraud;
- Respond to inquiries, feedback, and complaints;
- Improve our programs, website, operations, and customer experience;
- Conduct analytics, reporting, and service development;
- Send marketing or promotional communications, where permitted by law and subject to your consent or applicable opt-out rights;
- Comply with legal, regulatory, tax, audit, and record-keeping obligations;
- Protect our rights, property, safety, users, and operations;
- Enforce agreements, terms of use, and applicable policies.
4. Legal Basis for Processing
Under Canadian privacy law, we collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. Depending on the circumstances, our processing may be based on:
- Consent: Where you expressly or impliedly consent to the collection, use, or disclosure of your personal information;
- Contractual necessity: Where processing is required to provide requested services or fulfill an agreement with you;
- Legal obligation: Where processing is required to comply with legal, regulatory, tax, accounting, or court-related obligations;
- Legitimate business purposes: Where applicable law permits collection, use, or disclosure without consent for reasonable purposes such as fraud prevention, internal operations, or security;
- Other lawful grounds: Any other basis permitted under applicable Canadian privacy legislation.
Where required, we will seek your consent before collecting, using, or disclosing your personal information for a new purpose. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
We may share personal information with third parties only as necessary and only for legitimate purposes, including:
- Service providers that assist with payment processing, hosting, cloud storage, analytics, communication, customer support, marketing, or administrative services;
- Professional advisers, auditors, insurers, and legal counsel;
- Government authorities, regulators, law enforcement agencies, or other parties where required or permitted by law;
- Business partners involved in jointly delivered programs, seminars, or training activities, where relevant to the services provided;
- Third parties in connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to appropriate confidentiality protections.
We require third-party service providers to safeguard personal information and to use it only for the purposes for which it was disclosed. We do not sell personal information.
6. Data Transfer to Third Countries
Some of our service providers or business partners may store or process personal information outside of Canada, including in the United States or other foreign jurisdictions. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries.
We take reasonable contractual, technical, and organizational measures to require appropriate protection of personal information transferred to foreign service providers. By using our services or providing personal information to us, you acknowledge that such transfers may occur where necessary for the purposes described in this Privacy Policy.
7. Storage Duration
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.
The length of retention depends on the type of information and the purpose for which it was collected. When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable Canadian privacy laws and any legal exceptions, you may have the following rights regarding your personal information:
- Access: To request confirmation of whether we hold personal information about you and to receive access to that information;
- Rectification: To request correction of inaccurate, incomplete, or outdated personal information;
- Erasure: To request deletion of personal information where appropriate and permitted by law;
- Restriction: To request that certain processing be limited in specific circumstances;
- Data portability: To request a copy of certain personal information in a structured and commonly used format where applicable law provides such a right;
- Objection: To object to certain processing activities, including where based on legitimate interests or for direct marketing, where applicable.
To exercise any of these rights, please contact us using the details provided below. We may require information to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where our processing is based on your consent, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that if you withdraw consent for certain information, we may no longer be able to provide some services or communications to you. We will explain any consequences where appropriate.
10. Right to Complain
If you have concerns about how NorthStar Business Academy Inc. handles your personal information, we encourage you to contact us first so we can try to resolve the issue promptly and fairly.
You also have the right to make a complaint to the Office of the Privacy Commissioner of Canada or to the appropriate provincial privacy regulator, if applicable.
Office of the Privacy Commissioner of Canada
https://www.priv.gc.ca
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. These safeguards may include:
- Access controls and role-based permissions;
- Encryption and secure transmission protocols where appropriate;
- Network and system monitoring;
- Security awareness and confidentiality obligations for personnel;
- Physical security measures for records and equipment;
- Regular review of our security practices and vendor protections.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect personal information using commercially reasonable measures.
12. Contact Information
If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact:
NorthStar Business Academy Inc.
4100 Steeles Avenue West, Suite 209
Vaughan, ON L4L 4V3
Canada
Email: [email protected]
Phone: +1 (416) 782-5946
13. Changes to Privacy Policy
NorthStar Business Academy Inc. may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated Privacy Policy on our website and update the effective date, if applicable.
Your continued use of our services after the posting of a revised Privacy Policy may indicate your acknowledgment of the changes, subject to applicable law. We encourage you to review this Privacy Policy periodically.